Blaze sent all of their kickstarter buyers a new mounting bracket in order to address some issues reported by users. My new mounting bracket arrived by express post from China, just like the light itself. This is the enclosed note outlining the changes:
Here is the new bracket to the left, in comparison to the old one. The new bracket came with a much thicker shim as advertised, but also with an additional shim that was thinner that the thickest one shipped with the light. You can also note that the mounting bolt does have a slightly wider head.
I’m not complaining, as I have had no issues with the old mount. The thicker shim is nice, but it solves a problem that I fixed with a few wraps of electrical tape on my bars. In fact, I’d argue that the light with the thickest rubber shim is going to be less stable than one with a thinner rubber insert and the difference made up with tape. I’d also be interested in knowing if some people have actually had their Laserlight come off the mount. As it is, I’ll be using both mounts so that I can switch the light between two bikes.
Sending out a new mount seems like fantastically good customer service, verging on overkill. I’ll report back if I do have any issues with the old mount, but I’ll use the new one as my primary just in case.
I’d really like to see this product succeed, but I think that they need to make it in plastic, and not quite so pretty so that they can hit a more competitive price point. It’s nice to style a premium product à la Apple, but it look years of Apple being hammered for being overpriced before enough people finally decided that their products warrant the extra cost.